Support

• I have a concern, who can I reach out to?
• Where can I see my course schedule?
• How do I cancel/withdraw from my course?
• What do I do if I cannot attend a session?
• How can I contact my SME?
• How can I update my contact information?
• Why don't I have access to my live session recording?
• Are there disability supports that I can access?
• I require proof of enrolment, how can I request this?
• Do you offer course transcripts?
• How can I defer my Professional Academy Diploma course once it has started?
• How can I defer my Professional Academy Diploma course before it has started?
• How can I defer my Skill Sprint?
• Can I swap to another Professional Academy Diploma / Certificate, as my one does not suit me?