Cancellations
A learner may express their right to cancel their purchase via email or online cancellation request form.
Cooling off period
A full refund will be issued when a cancellation is requested within a cooling off period of 14 days from the date of purchase and the course materials have not been accessed.
Once a learner has accessed the course materials, this indicates the use of service and express acceptance of the above terms and conditions and no refunds will be issued as it negates the cooling off period.
Refunds will not be issued once the cooling-off period has ended or the course materials have been accessed.
Cancellation after deferral
If the cancellation is requested after deferral, the original purchase date will be considered as the cooling off period start date.
Refunds
Refunds can only be issued to the original payment method used for the charge.
The UCD Professional Academy reserves the right to cancel, postpone or modify the course delivery dates. This will only occur to such an extent as is necessary.
Where this occurs, you may elect to attend a later scheduled intake free of charge or receive a full refund of any fee paid.
The UCD Professional Academy reserves the right to cancel, postpone or modify the course delivery dates. This will only occur to such an extent as is necessary.
Please refer to our Terms & Conditions for additional information.