CANCELLATIONS
A learner may express their right to cancel their purchase via email within a cooling off period of 14 days from date of purchase extended up to 10 days prior to course commencement. On this expression a full refund will be issued without undue delay and in any event within 2 weeks.
If a refund is requested outside the cooling off period and less than 10 days prior to course commencement date, a Service and Administrative charge of €250 will be deducted from the refund due. Refunds can only be sent back to the original payment method used in a charge. In the case that cancellation request follows a deferral, a student's initial purchase will be considered their commencement date and as such a €250 charge will be deducted from their fees upon cancellation of their new intake.
Once the Program has been commenced by a student, this is an indication of use of service and express acceptance of the above terms and conditions, and as a result no refunds will be issued at that point as it negates the cooling off period.
The UCD Professional Academy reserves the right to cancel, postpone or modify the course delivery dates. This will only occur to such an extent as is necessary.
Please refer to our Terms & Conditions for additional information.